Contact Us

Hello, we're currently working with limited staff so we can maintain social distancing, during the Coronavirus Pandemic. To enable us to get orders out as quickly as possible, we have temporarily disabled our online chat and phone line, as we do not have staffing to safely cover these services. Email is the best way to contact us during this time.

If you have a question about your order, please read our Covid-19 service update page before emailing:

Have you checked our Shipping and FAQs

Still have a question, please fill in the form below (include order number, name and shipping address).

Office opening times: 9:30am - 4pm GMT Mon - Fri - Emails will be replied to during these times. 

Return address: Unit 2, Bittern House, Lakeside Business Park, GL7 5XL

Our address is not open to the public.

Send us a message by filling in the form below, double check your email address is correct before submitting:

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